Customer Walkthrough

How Fliqa Album Works

From the moment your photographer shares your 8-digit access PIN to turning the final page, here is everything you need to know.

01

Receive Your 8-Digit Access Code

When your wedding photography studio finishes crafting your digital album, they issue an authentic 8-digit numerical code (e.g., 44205828). This code is confidential to you, your family, and guests with whom you choose to share it.

Tip: Keep your code handy. The same 8-digit code can be used by close family members on their own Android devices.
02

Open the Fliqa Album Android App

Launch Fliqa Album on your Android phone. The app is engineered to be lightweight and fast, loading in under a second with an elegant, uncluttered entrance.

Tip: No registration, username, or email signup is required at any point.
03

Enter the Access Code

Type the 8 digits into the responsive numeric cells. The application supports clipboard paste and automatic backspace handling to make entry effortless.

Tip: Ensure all 8 digits are entered before tapping the Open Album button.
04

Open Your Assigned Wedding Album

Our backend securely verifies the access code against Firebase Firestore. The app immediately displays your album title, couple names, and cover art with a gentle opening transition.

Tip: A 24-hour viewing session is established on your device, allowing you to return to the album without re-entering the code.
05

Swipe, Zoom, and Relive Every Page

Glide through pages with horizontal touch swiping. Double-tap or pinch to zoom in up to 2.2x to inspect emotional expressions, jewelry craft, and background moments in crystal clarity.

Tip: Tap anywhere on the screen during viewing to hide headers and enjoy an unobstructed, full-screen spread.
06

Control Background Music

If your album includes a curated wedding soundtrack, ambient music begins playing at a comfortable soft-start volume. Tap the controls menu anytime to mute, pause, or adjust the volume.

Tip: Audio playback continues smoothly across page turns without restarting.
Assistance & Recovery

Common Questions & Troubleshooting

Encountering an unexpected hurdle? Here are simple explanations and solutions.

Invalid PIN or Incorrect Digits

Verify that you have entered all 8 numeric digits without letters or spaces. If the app displays 'No active wedding album found for this access PIN', check with your photography provider to confirm the code.

Album Disabled or Unavailable

If your screen displays 'This album has been disabled by the administrator', the album may be temporarily unlisted for layout revision or awaiting publishing approval by your studio.

Internet Connection Issues

Fliqa Album streams high-resolution spreads on demand to save device storage. If pages appear blurred or fail to load, ensure you are connected to a stable Wi-Fi or mobile 4G/5G connection.

Background Music Not Playing

Not every album includes background music. If enabled, verify your device's media volume is turned up and that silent/vibrate mode has not suppressed media audio in system settings.

Still Need Help Accessing Your Album?

Our support team is ready to assist you or connect with your studio administrator.